During our problem-solving task, we found that the main problem

During our problem-solving task, we found that the main problem came from using old research about how much luggage people take when they travel by train. Because this information was out of date, too much space ended up being used for luggage, this meant we couldn’t fit in as many passengers as we should have. Fewer passengers means fewer tickets sold, which makes it harder for the trains to make enough money and run efficiently. The real cause is that we didn’t keep our research up to date. Without fresh information, we made design choices based on guesses instead of facts, which led to the train layouts not matching what passengers actually need. What could happen if we don’t fix it: If we don’t sort this out, we could end up making the same mistake again. Designing trains without proper, up-to-date data could waste valuable space and cost us money. We might also need expensive redesigns later, and passengers could be unhappy if there’s not enough room for them or their bags. How we’re going to stop it happening again: To fix this and stop it from happening again: • We’re going to do new research to find out exactly how much luggage people bring on board now. • We’ll use the new information when we design the trains so we get the right balance between seats and luggage space. • We’ll also keep checking how much luggage people bring in the future, so we can adjust the designs if things change. By doing this, we’ll make sure our trains stay profitable, keep customers happy, and avoid wasting money on redesigns later.